Technical Product Trainer

Technical Product Trainer

Technical Product Trainer wanted for a global payments company in London.

The Technical Product trainer will work with the Product development team and various stakeholders to define the training needs and to understand the functionality and how it meets the business needs of the clients.


Your responsibilities will include:


  • Working with key stakeholders to define, develop, shape and refine requirements for the training in the short, medium and long-term.
  • Working with the development team (including the existing technical authors) and technical architects to understand the functional and non-functional aspects of the system, along with making use of the product documentation and using the software product itself
  • Design and create the training material, suitable for classroom-based training, remote delivery and on-line courses.
  • Delivering training material, classroom-based in London and internationally, or remotely.
  • Mentoring & Support for other trainers in others team in the use of the Products training materials.


Basic Qualifications & Experience


  • A proven history of delivering training for Product solutions.
  • Accomplished technical writing skills, with the ability to write clear and accurate training outlines and user documentation to support knowledge transfer.
  • Excellent facilitation skills for classroom training and webinars.
  • Comfortable travelling between UK and overseas customer sites to deliver training.
  • Experienced in dealing with clients.
  • 4+ years’ experience as a Technical Product Trainer.
  • Outstanding communication skills.
  • Ability to understand and abstract complex systems from technical descriptions.
  • A strong high-level knowledge of common web application architectures.
  • Experience working on large products for external enterprise customers.
  • Payment/financial domain background is a plus

Type: Permanent

Start Date: ASAP

London £50-£60k plus excellent benefits

To apply for the position above, please complete and submit the form below and a member of our team will be in touch as soon as possible.

Application Form